HELP TOPIC

Working with us The transaction Cost and commissions

Agent FAQs

Here are the answers to the questions we hear most often from real estate agents.

WORKING WITH us

What is Homeward and what do you do?

Homeward is a new kind of home finance company that helps real estate agents and their clients overcome the limitations of traditional mortgages. The Homeward Offer reduces or removes contingencies, enabling homebuyers to win with cash and cash-backed offers. When necessary, we also help clients buy a new home before they sell their old one.

We offer mortgage and title services through our affiliate companies, Homeward Mortgage and Homeward Title. This allows us to streamline the cash buying process. We do not require your clients to use our affiliates, but they receive a credit at closing when they use Homeward Mortgage.

What type of client is Homeward suitable for?

Our services enable you to give every client the advantages of being a cash buyer.

Buy before you sell works best for homebuyers who already own a home and who:

need to sell their existing home to finance the purchase of their next home
have small children and pets, making them reluctant to show their home while they’re living in it, and they’d rather move out first
want to move out of their home and stage it before listing.
want to renovate their new home before moving in and only want to move once
want confidence that their existing home will sell, no matter what

Making a cash offer works for homebuyers that aren’t also selling a home and who:

keep losing out to more competitive bidders because of contingent offers (Buy with cash)
want to buy a home in a neighborhood with low inventory and high demand so they need to make their offer more attractive (Buy with cash)
Want to eliminate major contingencies and close faster (Buy with cash)
are using a conventional, VA, or FHA loan and want to make their offer more attractive (Backed by cash)
want to offer the seller the assurance of a cash-backed offer (Backed by cash)
don't have a credit score that qualifies them to use Buy with cash (Backed by cash)

Can you help my client purchase new construction?

Yes. In addition to the standard information we collect during the approval process we’ll also need the following:

Details about the floor plan and specifications of your client’s new home
The home’s price
What stage of construction the home is in (percentage of completion)
Proposed closing date

What are the benefits of working with Homeward?

Most alternatives to traditional real estate transactions minimize or replace the agent. We’re an agent-led company. We believe agents are more important than ever, so we partner with you to help you:

Create certainty for you and your client
Offer innovative solutions to common homebuying problems
Provide a unique value proposition by converting contingent clients into cash buyers
Generate more leads
Convert more leads into clients
Win more offers and close faster
Earn more referrals

Are you a bridge loan financing company?

No, we are not. We do not offer a private bridge loan. What we do is help your client remove or reduce contingencies by helping them make a cash or cash-backed offer.

Can I still represent my client on the purchase and sale side?

Yes, you can. Working with Homeward does not change your client relationship and you still earn your full commission.

THE transaction

Who represents Homeward in the home purchase when my client uses Buy before you sell or Buy with cash?

You do. You’ll represent us in the purchase of the home from the seller (which we call the Homeward Purchase) and you’ll represent the homebuyer when they buy back the home from us (which we call the Customer Purchase). You’ll receive your commission at the close of the Homeward Purchase — before your client even buys back the home.

What if my buyer decides not to buy back the home after Homeward purchases it?

In this rare case, we would keep the earnest money and any amount of the additional deposit needed to cover our costs to resell the home. The customer would also owe us rent for the period beginning when we purchased the property and ending the day they moved out.

What is an offer request and how do I submit one?

Before you make a Homeward Offer, you must submit an offer request for our approval so we can review the property and the price. You submit an offer request from your Agent Dashboard.

Cost and commissions

How does referring my client to Homeward affect my commission?

It doesn't. When you refer a client to Homeward you stay at the center of the transaction and earn your full commission.

How much will my client pay to become a cash buyer?

Your client will pay a program fee to make a Homeward Offer.

If your client uses Homeward Mortgage as their lender to do a transaction with Buy before you sell or Buy with cash, Homeward gives them a seller's credit at closing. A client who uses either of these services will also pay prorated rent on their new home from the day we buy it on their behalf until the day they buy it back from us. See more about rent below.

If your client uses Homeward Mortgage as their lender to do a transaction with Backed by cash, Homeward Mortgage gives them a lender's credit at closing. That said, your client can use any lender and still make a Homeward Offer.

To learn more about program fees and credits, visit the Pricing page.

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When does my client pay the program fee?

There are no upfront costs. Your client will pay the program fee — and carrying costs— when they buy the home back from us. In some cases, your client can roll their program fee into their mortgage.

Does Homeward Mortgage offer competitive rates?

Yes. Homeward Mortgage’s rates are competitive. They even offer a Best Price Guarantee. Visit this page on Homeward Mortgage’s website for details.

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Tell me more about my client's carrying costs.

There are a few things you should know about carrying costs.

1. We prorate the carrying costs by day. Carrying costs begins on the day we close on your client’s new home and ends on the day your client buys the home back from us.

2. Your client’s carrying cost payment timeline depends on their product. Buy with cash and Buy before you sell clients won’t pay carrying costs until closing. (Note: Certain Buy before you sell clients may defer their payments for up to two months.) In the rare case that cash is evoked with a Backed by cash offer, Backed by cash clients will pay their carrying costs monthly.

3. We don’t mark up carrying costs. Your client simply reimburses us for the cost of holding the home for them until they finalize their mortgage and buy it back from us.

HELP TOPIC

Working with us The transactions Cost and commissions

HELP TOPIC

Working with us The transactions Cost and commissions

Quick links

Create an agent account Start an application for a client Get a quote to share with your client Schedule a call to learn more

FOR HOMEBUYERS

Homebuyer help center

STILL NEED HELP?

HELP TOPIC

Working with us The transaction Cost and commissions

Quick links

Create an agent account Start an application for a client Get a quote to share with your client Schedule a call to learn more Watch our video tutorials

FOR HOMEBUYERS

Homebuyer help center

STILL NEED HELP?

Agent help center

Make every client a cash buyer to generate more leads, close more deals, and earn more referrals. We're here to help.

WORKING WITH us

What is Homeward and what do you do?

Are you a bridge loan financing company?

No, we are not. We do not offer a private bridge loan. What we do is help your client remove or reduce contingencies by helping them make a cash or cash-backed offer.

What type of client is Homeward suitable for?

Our services enable you to give every client the advantages of being a cash buyer.

Buy before you sell works best for homebuyers who already own a home and who:

need to sell their existing home to finance the purchase of their next home
have small children and pets, making them reluctant to show their home while they’re living in it, and they’d rather move out first
want to move out of their home and stage it before listing.
want to renovate their new home before moving in and only want to move once
want confidence that their existing home will sell, no matter what

Making a cash offer works for homebuyers that aren’t also selling a home and who:

keep losing out to more competitive bidders because of contingent offers (Buy with cash)
want to buy a home in a neighborhood with low inventory and high demand so they need to make their offer more attractive (Buy with cash)
Want to eliminate major contingencies and close faster (Buy with cash)
are using a conventional, VA, or FHA loan and want to make their offer more attractive (Backed by cash)
want to offer the seller the assurance of a cash-backed offer (Backed by cash)
don't have a credit score that qualifies them to use Buy with cash (Backed by cash)

What are the benefits of working with Homeward?

Create certainty for you and your client
Offer innovative solutions to common homebuying problems
Provide a unique value proposition by converting contingent clients into cash buyers
Generate more leads
Convert more leads into clients
Win more offers and close faster
Earn more referrals

Can I still represent my client on the purchase and sale side?

Yes, you can. Working with Homeward does not change your client relationship and you still earn your full commission.

Can you help my client purchase new construction?

Yes. In addition to the standard information we collect during the approval process we’ll also need the following:

Details about the floor plan and specifications of your client’s new home
The home’s price
What stage of construction the home is in (percentage of completion)
Proposed closing date

THE transaction

Who represents Homeward in the home purchase when my client uses Buy before you sell or Buy with cash?

What if my buyer decides not to buy back the home after Homeward purchases it?

What is an offer request and how do I submit one?

Before you make a Homeward Offer, you must submit an offer request for our approval so we can review the property and the price. You submit an offer request from your Agent Dashboard.

Cost and commissions

When does my client pay the program fee?

Does Homeward Mortgage offer competitive rates?

Yes. Homeward Mortgage’s rates are competitive. They even offer a Best Price Guarantee. Visit this page on Homeward Mortgage’s website for details.

‍

How does referring my client to Homeward affect my commission?

It doesn't. When you refer a client to Homeward you stay at the center of the transaction and earn your full commission.

How much will my client pay to become a cash buyer?

Your client will pay a program fee to make a Homeward Offer.

To learn more about program fees and credits, visit the Pricing page.

‍

Tell me more about my client's carrying costs.

There are a few things you should know about carrying costs.

1. We prorate the carrying costs by day. Carrying costs begins on the day we close on your client’s new home and ends on the day your client buys the home back from us.

3. We don’t mark up carrying costs. Your client simply reimburses us for the cost of holding the home for them until they finalize their mortgage and buy it back from us.

WHO TO CONTACT

Customer Experience Managers

Yes though you’ll find our standard options to cover the vast majority of your needs. If not, get in touch and we’ll create something custom.

WHO MIGHT REACH OUT

These Homeward specialists may reach out to you directly to ensure everything remains on track.

Approval Specialists

email@website.com

(512) 572-6853

Your Approval Specialist ensures your mortgage application is complete and may request supporting documents.

Transaction Support

email@website.com

(512) 399-6237

This team assists with your approval to make a cash offer and the closing of your new home. Once you are in your new home, they can also help you with anything related to your rent, insurance, or home warranty.

Loan Officers

email@website.com

(512) 668-7495

Once you find a home, your Loan Officer becomes your primary mortgage contact until closing.

Agent FAQs

Agent help center

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